In a previous post, I talked about the principle that: “if you have three hours a day and three priorities, you will make good progress.…
One of my clients ( a marketing consultancy) recently received an email from one of their biggest clients, a version of an email that a…
When I worked as a crisis manager, my job was to be successful where others had just failed. I usually found that my predecessor –…
I meet a lot of people who have brilliant new ideas to sell, and so many of them are frustrated. The video is a short…
I meet a lot of these people. Diligently working away at strategies, with methods, that just don’t work any more. It’s clear to everyone but…
A lot change management is framed, implicitly, as physics. There is resistance, which needs to be overcome. Applying force to the situation (urgency, fear of…
People use theories for two different purposes, one of which is much more helpful than the other. The recent death of Clayton Christensen of The…
The time I should have been doing an MBA, I spent studying Taoist philosophy. It’s a maddening, fascinating collection of elliptically expressed ideas from a…
In a conversation recently I heard the words “activity rate.” This took me all the way back to a conversation I had in Madrid in…
The name of Sun Tzu will be familiar to just about anyone who has studied business strategy. I know one business school academic who told…
Very often I find myself helping clients with pricing. It’s one of the biggest levers to raise profitability. Usually I’m showing them ways to raise…